Purchase Policy

We charge a flat shipping fee of $25 for samples to the US and Mexico. For other countries, shipping fees vary based on destination and weight. You can view the exact shipping cost during the checkout process before completing your order.

Yes, you can customize the size range for bulk orders. We offer standard US sizes 2-16, but can adjust this range based on your specific needs. Please note that changing the size range may affect production time and pricing.

Yes, we offer expedited shipping options for bulk orders. If you need your order urgently, we can arrange air freight instead of sea freight, which typically takes 7-12 days to arrive. Please contact our sales team for expedited shipping rates and options.

Yes, for orders over 500 pieces, you can mix different styles within the same category, with a minimum of 50 pieces per style. For example, you can order 50 pieces of Style A, 50 pieces of Style B, and so on, as long as the total order meets our minimum requirements.

To qualify for sample fee refunds, you need to place a bulk order of at least 100 pieces for each style you sampled. The refund is capped at 5% of your total order value. Refunds will be processed after your bulk order is confirmed and deposit is paid.

For bulk orders, we accept T/T (Telegraphic Transfer), L/C (Letter of Credit), PayPal (for orders under $5,000), and Western Union (for urgent small orders). Our standard payment terms are 30% deposit and 70% before shipment, but we may offer more flexible terms for returning customers.